Domestic Flight – Whether you have checked in luggage or not, please meet your greeter at lower level baggage claim by the baggage claim carousel assigned to your flight.
International Terminal 5 – Please meet greeter (after going through U.S. Customs) between exit custom gates A and B by the information boot. Greeter will be holding a sign with your name or the company/group name.
If you do not have a meet and greet service per-arranged, please call us at toll free number 1-888-546-6988 or 1-773-587-5955 when you are ready to leave the airport from the baggage lower level area.
The dispatcher will ask you for the closest exit door to you. Please look up above the exit door for vestibule letter and number and the vehicle will be dispatched outside of that exit door in the second lane. You will be given a license plate number and the model of the vehicle. The driver will pick you up in the second lane of the vestibule or exit door you gave to the dispatch. Please allow from 5 to 10 minutes for vehicle to arrive.
For international flights, it would be Exit Door 5D.
Domestic Flight – Please meet greeter at the bottom of the escalator in baggage claim or by the baggage carousel assigned to your flight. The Greeter will be waiting with a sign.
If you do not have a meet and greet service per-arranged, please call us at toll free number 1-888-546-6988 or 1-773-587-5955 when you are ready to leave the airport and we will dispatch the vehicle (private sedans, SUVs and Vans) to Exit Door 2.
If you have a larger group that will be picked up at MDW (Mini Buses or Coach Buses), please proceed to Exit Door 4.
If you cannot locate the Greeter, please call us at 1-888-546-6988 or 1-773-587-5955.
NOTE – vehicles are not allowed to stage down in the terminals, all vehicles are in the LIVERY holding area or airport parking area. After the CLIENT or assigned Greeter makes contact with Dispatch, the vehicle will be dispatched for pick up. Chauffeur pays the Airport Arrival Tax stamp at the booth and then will be allowed to proceed down to the terminals. Wait time on the curb can be anywhere from 5 to 10 minutes depending on traffic.
FBO (Fixed Based Operation) – Private Aircraft – Private Airports: On Arriving flights, the Chauffeur will check-in at the front desk with Tail # and passenger name, then will be instructed where to stage for the arriving flight.